Privacy Policy

1. Introduction

Panther ERP ("we", "our", or "us") is a cloud-based business management platform. This Privacy Policy explains how we collect, use, store, and protect your personal and business data. By using Panther, you agree to the terms outlined in this policy.

2. Information We Collect

a. Account and Business Information

• Name, email address, organization details, and payment information provided during account registration or usage.

b. Customer Data

• Any information you upload, submit, or process within Panther, including but not limited to HR data, inventory, financial records, and client data.

c. Usage and Technical Data

• Device information, IP address, browser type, operating system, time spent on the platform, and interaction logs.

d. Analytics Data

• Data collected through tools like Google Analytics to understand user behavior and improve performance.

3. How We Use Your Information

We use collected data to:

• Deliver and maintain the Panther platform
• Support, troubleshoot, and enhance user experience
• Analyze platform usage through aggregated data
• Send operational or service-related communications
• Fulfill legal obligations and enforce our Terms of Service

4. Data Storage and Processing

Panther uses secure infrastructure provided by:

• Google Cloud Platform (GCP) – with data stored in European data centres.
• Amazon Web Services (AWS) – with data hosted in U.S. data centres.

We ensure compliance with the General Data Protection Regulation (GDPR).

5. Use of Google Analytics

Panther uses Google Analytics to gather anonymized usage statistics and improve the product experience.

• This includes data such as visited pages, session duration, and interactions.
• IP addresses are anonymized before being stored by Google Analytics.
• You can opt out of this tracking by using the Google Analytics Opt-out Browser Add-on.

We do not use Google Analytics for advertising, profiling, or remarketing.

6. Data Sharing and Disclosure

Panther does not sell your personal or business data. We may share information only with:

• Authorized subprocessors under data processing agreements
• Legal or regulatory authorities when required by law
• In the event of a merger, acquisition, or company reorganization (with prior notice to affected users)

7. Data Security

We use industry best practices to secure your data, including:

• Encryption in transit (TLS) and at rest (AES-256)
• Multi-factor authentication for administrator access
• Role-based access controls and audit logs

8. Data Retention

We retain your data for the duration of your account’s active status and as required by law or contractual obligations. Upon termination or request, data will be deleted or anonymized according to our retention and backup policies.

9. Your Rights

If you are located in a jurisdiction with data protection rights (e.g., the European Union), you may:

• Request access to your data
• Request correction, deletion, or limitation of processing
• Object to certain processing activities
• Request a copy of your data in a portable format
• Withdraw consent where applicable

To exercise your rights, contact us at: support@panther-tech.io

10. International Data Transfers

Data may be transferred to and processed in countries outside your country of residence. Where applicable, Panther ensures such transfers comply with GDPR through mechanisms such as:

• Standard Contractual Clauses (SCCs)
• Subprocessor agreements ensuring equivalent data protection levels

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify users via email or a notice within Panther. The “Last Updated” date at the top reflects the latest version.